Waste of money, does not work as advertised.

Absolute garbage. Would have given 0 stars if there was an option. Bought this 3 mo ago as an upgrade from and IdealPet door. The house has a large porch and it is in the Arizona desert. We get storms during the summer and the winds can be strong but nothing like a tornado or a hurricane. The flap on the door does not stay shut as advertised but rather blows right open. Moreover, the quality of the materials used on this door is pure garbage. The concept is good and it is made in the US but it’s not made right. For the money, this is unacceptable. To top it off, it is very ugly. Mercedes price and 80’s Hyundai quality. The company’s customer service is a joke. They are arrogant and do not go the extra mile to cater to the customer. Replacement parts for the door are very expensive and they do not last. We have 4 dogs, the door already looks like it’s been there years and not just a few months. Will replace the back door to the house this pretend dog door was installed into and revert back to the IdealPet door. Please do not waste your money on this product.

RANGER’s Response:
Mr. Zamfir contacted us, informing us that his dog had chewed / pulled his door apart. While damage due to destructive pet behavior is not covered by our warranty, we still issued him a coupon code for the relevant replacement part and gave him some tips for curbing that bad behavior. He redeemed the code, but never contacted us again except to leave this negative review